Turn Off Focused Inbox in Outlook on the Web (OWA)

If you do not want Outlook to separate emails into Focused and Other tabs, you can turn off Focused Inbox.

Steps

  1. Open Outlook on the web (OWA).
  2. Select the Settings icon (⚙️) in the upper-right corner.
  3. Under Mail, locate the Focused Inbox setting.
  4. Toggle Focused Inbox to Off.

Once disabled, all messages will appear in a single Inbox folder.

Turn Off Focused Inbox in Outlook Desktop (New Outlook)

  1. Open Outlook.
  2. Select the View tab.
  3. Click View settings.
  4. Click Show Focused Inbox to remove the checkmark.