Student Success Coach vs. Academic Advisor

At LSUA, as an online student, you have two key people supporting your journey — each with a different role to help you succeed.

Student Success Coach

Your go-to person for overall support as an online student

Think of your Success Coach as your cheerleader and guide for balancing life + school.

Your Student Success Coach:

  • Is your primary point of contact from admission through graduation

  • Helps you stay on track with your goals and manage your schedule

  • Checks in regularly to provide encouragement and support

  • Connects you with campus resources (IT, financial aid, admissions, deadlines, etc.)

  • Acts as a liaison if you’re having trouble reaching a department

  • Advocates for you if challenges arise

They are there to make sure you feel supported, informed, and confident throughout your online experience.


What they don’t do:
Academic advising, financial aid advising, grading disputes, appeals, or professor concerns — but they will direct you to the right person who can help.

Academic Advisor

The expert on your degree program

Think of your Academic Advisor as your map-reader who makes sure you’re heading toward your diploma the fastest way possible.

Your Academic Advisor:

  • Helps you choose the right classes

  • Explains degree requirements and program expectations

  • Ensures you stay on track for graduation

  • Discusses majors, career goals, and future plans

  • Meets with you regularly for academic planning

They focus specifically on your courses, degree path, and academic progress.

In Simple Terms:

  • Need help balancing school and life or finding the right campus resource? → Student Success Coach

  • Need help choosing classes or understanding your degree plan? → Academic Advisor

Together, your Success Coach and Academic Advisor work as a team to support your success every step of the way.